Linden Knoll

Coronavirus Information & Updates

Current Linden Knoll Visitor Restrictions

As we have been seeing in the news, Monroe County is reopening in phases. While this is welcome news for many of us, please be aware that COVID-19 is still active in the greater Rochester area, and we must continue to be vigilant in our efforts to keep the virus out of our community. To date, Linden Knoll has experienced very few cases, and we attribute this in large part to the diligent efforts of our residents and staff to mitigate the risk of exposure to and spread of COVID-19. For that, we thank you!

While we seek to strike a balance between loosening restrictions and keeping Linden Knoll safe, visitors to the campus are now allowed with the following limitations beginning Monday, June 29:

1) Only two visitors per resident at a time.

2) Guests must first stop at the Linden Knoll reception desk for screening. Visitors should then go directly to the resident’s apartment, limiting movement through our common areas.

3) All residents and all guests are asked to be respectful of their neighbors while spending time outside. This means wearing a mask and practicing social distancing. This is for everyone’s safety.

4) Residents are asked to self-monitor for any COVID-like symptoms after being visited, including fever, coughing, shortness of breath, etc. If you experience any signs or symptoms of the virus, please contact your primary care physician immediately.

As you begin your re-entry to the community, we urge you to exercise extreme caution. Governor Cuomo has mandated that everyone wear a mask while in public. Maintain a distance of at least six feet from others, and wash and sanitize your hands thoroughly and frequently.

Thank you for your cooperation in complying with the guidelines above. Your health and well-being continue to be our top priority. Your patience, flexibility and support are so greatly appreciated always, especially during this challenging time.

Latest Updates

March 23, 2020 


Dear Linden Knoll Residents,

Governor Andrew M. Cuomo has issued an executive order which went into effect on Sunday, March 22 at 8:00pm. The “New York State on PAUSE” directive is a policy to assure uniform safety for everyone.

Governor Cuomo also announced “Matilda’s Law” – named for the Governor’s mother – to protect New York’s most vulnerable populations, including individuals age 70 and older, those with compromised immune systems and those with underlying illnesses: 

  • The measure requires this group of New Yorkers to stay home and limit home visitation to immediate family members or close friends in need of emergency assistance.
  • Non-essential gatherings of individuals of any size for any reason (e.g. parties, celebrations or other social events) are canceled or postponed at this time.
  • Any concentration of individuals outside their home must be limited to workers providing essential services and social distancing should be practiced.
  • When in public, individuals must practice social distancing of at least six feet from others.
  • Businesses and entities that provide other essential services must implement rules that help facilitate social distancing of at least six feet.
  • Individuals should limit outdoor recreational activities to non-contact and avoid activities where they come in close contact with other people.
  • Individuals should limit use of public transportation to when absolutely necessary and should limit potential exposure by spacing out at least six feet from other riders. Do not take public transportation unless urgent and absolutely necessary.
  • Sick individuals should not leave their home unless to receive medical care and only after a telehealth visit to determine if leaving the home is in the best interest of their health.

At Linden Knoll, we are urging all residents and their families to abide by the Governor’s directive. External visitors should be limited only to those who are essential and perform essential tasks for residents. Remember that these practices are being implemented to protect you, your visitors and our staff, and we will continue to follow government and CDC guidelines to reduce the risk of COVID-19 and other infectious illnesses.

Please visit our website at for the latest information. We will keep it updated as we receive new information. The safety and well-being of our residents is always our top priority.

If you have questions or concerns, please feel free to contact me or Debbie Wildow. Thank you for your support.

Michael Perrotta
VP & Administrator


Frequently Asked Questions

Updated: July 30, 2020

Both of these services are continuing as usual as of now.

There will not be communal dining at Linden Knoll. The Meals on Heals delivery service is now available to all residents free of charge. Here’s how the new process will work: 

  • To place a dinner order, residents can sign up on the sheet at the Linden Knoll front desk, or call the Dining Manager at 269-9676 with their order.
  • The meals will be delivered between 4:45pm and 5:15pm daily, Monday through Friday.
  • While we will be able to offer the special of the day, no ala carte menu items will be available.

Linden Knoll has resumed some outings, for instance, to local grocery stores and Target. Residents may also choose to use grocery delivery services, such as Instacart at Wegmans: and Shipt at Target: Please check the calendar for dates and times of outings.

Wegmans on Monroe Avenue in Pittsford and CVS pharmacies will deliver prescriptions. You will need to call your doctor’s office and have them call in your prescriptions to one of these pharmacies.

No outside entertainers or performers will be coming to Linden Knoll for the foreseeable future.

Come Visit Us

Contact Samantha Tercero to schedule a tour.

Photo - Samantha Tercero

Samantha Tercero


Contact Linden Knoll

For general information or questions about Linden Knoll, please call our Reception Desk at 585-789-4604, or fill out the form below:

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